Delivery & Pickup
At Newport Rental Co., we’re committed to making your event experience seamless and stress-free. Here's everything you need to know about how we handle delivery and pickup for your rental items.
Delivery Windows
We offer two delivery windows on the day of your event:
Morning Window: 9:00 AM – 1:00 PM
Afternoon Window: 1:00 PM – 5:00 PM
You'll select your preferred window during the booking process, and we’ll follow up within 24 hours of your event to confirm more specific timing.
Pickup Timing
Unless otherwise requested, pickups will take place the day after your event between 9:00 AM – 1:00 PM.
If you require same-day pickup, please let us know during the booking process. Additional fees may apply.
Off-Hour Deliveries & Pickups
Deliveries or pickups requested outside of standard hours — including early morning, late evening, or during blackout dates — will incur a $100 off-hour fee per service.
We do our best to accommodate unique timelines while keeping things efficient for all clients.
Order Minimums & Delivery Fees
Orders of $100 or more include free local delivery within our standard service area.
Orders under $100 are subject to a $50 delivery fee.
We currently do not offer client pickups (will-call), which is why we’ve structured our delivery pricing to keep things simple and accessible.
Delivery Area & Travel Fees
We proudly serve Newport Beach and surrounding areas in Orange County.
For events outside of Orange County, we charge:
A $50 base delivery fee
Plus $0.67 per mile, calculated from our office in Corona del Mar (92625)
Additional fees may apply based on the timing or complexity of your event.
Delivery Access & Site Expectations
To ensure smooth delivery and pickup, please let us know in advance if your event location involves:
Long-distance hauls (75+ feet from truck access)
Stairs or elevators
Tight access points or steep inclines
These scenarios may require additional delivery labor fees, which are assessed case by case.
Setup & Placement
We’ll place tables, chairs, umbrellas, and stands exactly where you need them — no extra charge.
Tabletop items (like dinnerware, glassware, and flatware) will be delivered clean, wrapped, and placed in a central location. You and your team are responsible for arranging them at your event.
Client Presence
We ask that you or a designated representative be present at both delivery and pickup.
If that’s not possible, please contact us in advance — while unattended drop-offs are sometimes possible, we strongly discourage them and may not be able to guarantee proper placement or recovery without someone on-site.
Missed Access & Wait Time Fees
If we arrive and are unable to access the site, or are required to wait more than 15 minutes, an additional labor or redelivery fee may apply.
Fees are calculated based on staff time and impact to our delivery schedule.
Blackout Dates
We do not deliver or pick up on the following holidays:
Thanksgiving Day
Christmas Eve
Christmas Day
Additional blackout dates may apply due to personal scheduling or family commitments, especially during our early growth phase. All availability will be shown clearly during the booking process.
Have questions about your location or special access needs? Just ask! We’re here to help make your rental experience as smooth as possible.